GNOC-Back office IP Security Engineer L2_Arbor 20 views

Experience: 5-9 Years

Location: Bangalore

CTC: 14 Lacs

 Desired profile & Job Knowledge:

  • Engineering Graduate in Telecommunication/Relevant experience in Telecom network operation& maintenance, NOC/GNOC operations experience is a must.
  • Advanced understanding of IP Security, MPLS, VPN technologies used in Telecom network is a must.
  • Deep knowledge in IP protocols and applications (Including switching routing, multicast, Voice, Video and data)
  • Extensive experience in supporting and configuring  Arbor Peakflow SP, Arbor Pravail System, TMS, Akamai Kona Site Defender, Checkpoint DDOS appliances
  • Deep knowledge in configuring and supporting Fortinet products (FW’s, Fortiweb, Fortimail, Fortiauthenticator)
  • Hands on exposure on Arbor Anti DDOS nodes required
  • Good knowledge of Radius Server

Skill & Knowledge:

  • Operation-maintenance, troubleshooting & configuration ofArbor, ALU Elements (Omniswitch), Fortinet and F5 products
  • Good understanding of MPLS Network design principles and performance monitoring
  • Good understanding of BGP Network design principles
  • Deep knowledge in IP protocols and applications (Including switching routing, multicast, Voice, Video and data)

Process & Quality:

  • Knowledge of various processes used in Network Operations will be added advantage

Soft Skills:

  • Analytical skills like logical thinking, problem solving & handling assignments are mandatory
  • Excel, report generation, trend and analysis is mandatory
  • Fluency in English Language oral and written communication skills are must


  • Resolution of trouble tickets raised by NOC / Customer / LNOC Teams
  • Fault management on all NEs and follow up with support in case of escalated cases.
  • Node Health Checks
  • Analysis of Network performance issues
  • Implement network changes as per the CR process
  • Support new Network node integrations and Acceptance
  • Ensure current license and software versions are suitable for the present network requirement.
  • Able to verify and execute the plan provided by planning team.
  • Capacity management and reporting in case of possible breach in capacity.
  • Liase with 3rd Party Suppliers / Vendors for resolution of the Faults / Problems needing vendor support.
  • Validating and maintaining the Known Error Database (KEDB) for Telecom Nodes.
  • Identify root cause of Priority 1 and Priority 2 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA).


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