We have opening for Incident Manager in Avacend Solution Pvt Ltd. at Bangalore
Kindly refer your friends & colleagues for this opportunity.
Payroll: Avacend Solutions
Job Title: Incident Manager
Experience: 4-6+ yrs
Education: Graduate Engineer
- Exceptional communication skills – both written and verbal
- Excellent active listening skills
- Ability to clearly articulate messages to a variety of audiences
- Must be a team player and able to work collaboratively with and through other team members””* Very strong understanding of Incident Management process and related handson experience in Telecom industry (preferably NOC).
- Very Good knowledge in Telecom technologies (2G, 3G, 4G, Transmission/RAN/Core/VAS). Good knowledge of service networks / service applications characteristics and capabilities • Good in analytic and investigation technique.
- Good knowledge of service performance indicators and their interpretation
- Adequate support system knowledge and shall be able to use required applications after proper set-up, with use of documentation without further assistance
- Basic knowledge of services and service applications implementation / integration processes.”
- Challenges to adapt the changes as quickly as possible.