- New Site Integration
- Site loading with DIP attachment
- Cabinet expansions
- TRX additions
- BTS swaps
- To work within well-defined system support guidelines & process.
- To priorities configuration request to meet SLA/WLA.
- To participate in internal technical discussion in view to improve performance and make recommendation wherever possible.
- To ensure correct work methodology in order to avoid outages due to unawareness. To organise in house training, backup plans.
- To ensure completion of New Site Rollout within stipulated time.
- Technical Competence
- Good knowledge of service performance indicators and their interpretation.
- Ability to analyse and provide recommendations to Customer Service Requests and O&M queries of less complexity.
