Required Experience
- Bachelors Degree in Engg or a related discipline.
- 8 plus years relevant PM & Transition management work experience.
- Minimum of 12 years IT management experience.
- Ideal candidates should be PMP or Agile PMP certified. ITIL certified is added advantage
- Experience/deep knowledge of all technologies such as service desk, end user computing (workplace services), data center services, network and security services, Cloud Services ,messaging and collaboration (IPT & Contact Center).
- Strong project planning, execution, monitoring, tracking and reporting experience
- Previous people and Transition management experience required.
- Previous contract or outsourcing management experience required.
- Previous data center migration/transition experience desirable
Required Knowledge, Skills and Abilities
- Executive presence
- Strong project management capability with deadline focus
- Deep service management process knowledge
- Knowledge /experinece in technology/ network/tools setup
- Knowledge of business environment, requirements and corporate culture
- Knowledge of business processes that will touch Supplier
- Excellent interpersonal and communication skills
- Experience in managing multiple large scale projects
- Demonstrated success at leading high performing project teams and working as part of a matrix organization
- Exceptional problem solving capabilities and use of judgment
- Ability to work effectively in a distributed work environment/self starter
- Ability and willingness to travel
- Functional knowledge of technical areas is a plus
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