Job Description:
1) Core SAP ECC Support Ownership
- SAP ECC 6.0 support across multiple landscapes
- 3 environments: 1Finity, OneERP, FOC
- Configuration and updates across HR modules
- Personnel Administration
- Time Management
- Organizational Management
2) Payroll & HR Functional Support
- Payroll support (Time and Payroll-related activities)
- Ongoing handling of HR master data corrections and manual interventions (examples mentioned in emails):
- Hire date changes
- Termination date changes
- Deletion of incorrect actions
- Activity overrides
- Reprocessing interface errors
3) Technical / ABAP & Integration Responsibilities
- Custom ABAP programming
- Extracts
- Interfaces
- Report management
- ZHR LDAP process support
- Acts as a source for downstream IT processes and materialized views
4) System Operations & Application Support
- Ongoing SAP support patches & upgrades
- Track upcoming releases
- Develop change management strategy
- User load and data processing
- Manage ZZC → FTMS user loads
- Monitor permission issues and errors
- Course / LMS related operations
- Course validation & assignment
- Mass course history updates
- Support course lifecycle activities
- Ticketing & monitoring
- Logging SAP calls
- Monitoring tickets (with Superadmin access)
5) Operational Support & Coordination – short-term until system is demised in September
- Shared responsibility for application support (FTMS / LMS – legacy SuccessFactors) with colleagues
- Participation in support transitions and knowledge transfer
- Collaboration across teams for:
- Escalations
- Error monitoring
- Process improvements
