Quality and Compliance Specialist

Job Description:

• Assist in understanding and implementing the IT General Controls framework within the Digital Office.
• Support the development and delivery of awareness materials and training on controls to relevant teams.
• Contribute to strengthening the execution of controls through process improvements and collaboration with control owners and control performers.
• Conduct quality checks to ensure the appropriateness of the evidence and documentation provided by various stakeholders.
• Help optimize processes for evidence capture and documentation to support audit requirements.
• Assist in documenting and monitoring Control Designs under the direction of the Quality & Compliance organization.
• Support the monitoring and tracking of CAPA/NCR (Corrective and Preventive Actions/Non-Compliance Reporting) progress.
• Execute internal controls validation tasks as directed by the Quality & Compliance team.
• Provide regular status updates on assigned tasks related to controls execution and audit preparations.
• Assist in monitoring the adherence of quality processes by Suppliers and Internal Resources.
• Contribute to the documentation and monitoring of the best practices in Quality Management.
• Collaborate with the SAP Security & Authorization and BASIS teams to support the implementation of access controls.

Qualifications:

• A degree in information systems or computer science.
• At least 5 years of experience working with SAP environments (ECC and HANA).
• At least 3 years of experience with SOX controls and CAPA/NCR frameworks.
• Experience in supporting quality and compliance management in regulated environments.
• Experience in participating in SAP implementation projects.
• At least 3 years of experience supporting system compliance and contributing to validation activities.
• Certifications (good to have):
  • SAP System Security & Authorizations
  • Certified in Risk and Information Systems Control (CRISC).
  • ISO27001 – Information Security Management (Auditor or Implementor)
  • Disaster Recovery, IT/Business Continuity & Resiliency

Skills:

• Strong ability to follow-up and track progress across multiple tasks and teams.
• Experience in communicating updates and findings to relevant stakeholders.
• Ability to build working relationships within IT and business teams.
• Awareness of and sensitivity to different cultural contexts.
• Demonstrates integrity and trust, a focus on delivering quality, problem-solving skills, and a drive to achieve results.
• Good interpersonal communication and collaboration skills.
• A proactive and adaptable individual who can work effectively in a team and a dynamic environment.